Shipping policy
Shipping Policy
Thank you for shopping with us at [Your Business Name]. Below is our shipping policy to help you understand how and when your order will be delivered.
Processing Times
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Orders are typically processed within 1–3 business days.
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Orders placed before 12:00 PM AEST on business days (excluding public holidays) will be shipped the same day.
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Orders placed after 12:00 PM AEST or on weekends/public holidays will be processed the next business day.
Shipping Rates & Delivery Times
Shipping costs and delivery times are calculated at checkout based on your location and selected shipping method.
Estimated Delivery Times:
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Standard Shipping: [3–7 business days]
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Express Shipping: [1–3 business days]
Please note: Delivery times are estimates and may be subject to delays beyond our control (e.g., courier delays, customs, weather).
Shipping Locations
We currently ship to:
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Australia
- New Zealand
If your country is not listed at checkout, feel free to contact us to see if shipping can be arranged.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Shipping Issues & Lost Packages
If your order is delayed or lost in transit, please contact us at info@proplansystems.com. We’ll do our best to assist you in locating the package or arranging a replacement if necessary.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Questions?
If you have any questions about your order or shipping options, please contact us at info@proplansystems.com.